Privacy policy

Last Updated: July 2026

At Misana Studio ("Misana Studio," "we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products and services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, contact us, or subscribe to our newsletter, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Company name (if applicable)
  • Payment information (processed securely by our payment providers)

Order Information

  • Products purchased
  • Order history
  • Shipping preferences
  • Custom apparel specifications
  • Uploaded artwork or logos for customization

Device & Usage Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Time spent on pages
  • Referral website
  • Cookies and analytics data

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Deliver products and services
  • Provide customer support
  • Communicate about your orders
  • Send shipping updates
  • Improve our website and shopping experience
  • Prevent fraud and unauthorized transactions
  • Personalize content and recommendations
  • Send marketing communications (only if you choose to receive them)
  • Comply with legal obligations

Payment Information

Misana Studio does not store your complete credit card information.

Payments are securely processed through trusted third-party payment providers, including Shopify Payments and other supported payment gateways.

These providers maintain their own privacy and security standards.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Keep your shopping cart active
  • Analyze website performance
  • Improve user experience
  • Measure marketing effectiveness

You may disable cookies through your browser settings, although some website features may not function properly.

Analytics

We may use analytics services such as:

  • Google Analytics
  • Shopify Analytics
  • Meta Pixel
  • Other advertising and performance tools

These services help us understand how visitors use our website and improve our products and services.

Marketing Communications

If you subscribe to our newsletter or promotional emails, we may send updates about:

  • New product launches
  • Special promotions
  • Company news
  • Seasonal collections

You may unsubscribe at any time using the link provided in every email.

Sharing Your Information

We do not sell your personal information.

We may share information only with trusted service providers necessary to operate our business, including:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Marketing platforms
  • Analytics providers
  • Customer support services

These partners may only use your information to provide services on our behalf.

Custom Artwork

When you submit logos, artwork, or designs for custom apparel:

  • You retain ownership of your artwork.
  • You represent that you have the legal right to use the submitted materials.
  • We use submitted artwork solely for fulfilling your order unless otherwise agreed.

Data Security

We use commercially reasonable security measures to help protect your personal information.

While no method of electronic storage or internet transmission is completely secure, we continuously work to safeguard your information.

Data Retention

We retain your information only for as long as necessary to:

  • Fulfill your orders
  • Provide customer support
  • Maintain business records
  • Meet legal and tax obligations

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Withdraw marketing consent
  • Request a copy of your personal data

To exercise these rights, please contact us using the information below.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can remove it.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective immediately upon posting on this page.

We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

Misana Studio LLC

Email: contact@misanastudio.com

Website: https://misanastudio.com