Shipping policy
Last Updated: July 2026
Thank you for shopping with Misana Studio.
We are committed to delivering premium apparel with care and keeping you informed throughout the shipping process.
Order Processing
All in-stock orders are processed within 1–3 business days after payment has been confirmed.
Orders are processed Monday through Friday, excluding weekends and public holidays.
During promotional periods, holidays, or high-volume seasons, processing times may be slightly longer.
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Methods
We currently ship throughout the United States using trusted carriers including:
- USPS
- UPS
- FedEx
Available shipping options and delivery estimates will be displayed during checkout.
Estimated Delivery Times
| Shipping Method | Estimated Delivery |
|---|---|
| Standard Shipping | 3–7 Business Days |
| Expedited Shipping | 2–3 Business Days |
| Overnight Shipping | 1 Business Day (where available) |
Delivery estimates begin after your order has been processed.
Shipping carriers may experience delays that are outside of our control.
Shipping Rates
Shipping costs are calculated during checkout based on:
- Shipping destination
- Package weight
- Package dimensions
- Selected shipping method
Occasionally we may offer free shipping promotions, which will be clearly indicated on our website.
Custom Apparel Orders
Custom embroidery, screen printing, DTF printing, and personalized products require additional production time.
Typical production times:
- Artwork Approval: 1–3 business days
- Production: 5–15 business days
- Shipping: Based on selected shipping method
Production begins only after artwork has been approved when applicable.
Larger wholesale orders may require additional lead time.
Wholesale Orders
Wholesale and bulk orders are quoted individually.
Production schedules and shipping timelines will be confirmed before production begins.
Freight shipping may be required for larger shipments.
Order Tracking
Once your order has shipped, you will receive an email containing:
- Tracking number
- Shipping carrier
- Estimated delivery date (when available)
Tracking information may take up to 24 hours to become active.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
- Contact us immediately if your order has not shipped.
- Once shipped, we cannot guarantee address changes.
- Additional shipping charges may apply if a package is returned or requires reshipment.
Lost or Delayed Packages
Once a package has been transferred to the shipping carrier, delivery is managed by the carrier.
If your package appears delayed:
- Check your tracking information.
- Contact the shipping carrier.
- If you still need assistance, contact Misana Studio and we'll gladly help investigate.
Damaged Packages
If your package arrives damaged:
- Please notify us within 5 days of delivery.
- Include photographs of:
- The package
- Shipping label
- Damaged product(s)
We will work with you to resolve the issue as quickly as possible.
International Shipping
At this time, Misana Studio primarily ships within the United States.
If international shipping becomes available, eligible destinations and shipping rates will appear during checkout.
Customers are responsible for any applicable customs duties, taxes, or import fees.
Shipping Delays
Unexpected delays may occur due to:
- Severe weather
- Natural disasters
- Carrier disruptions
- Customs inspections
- High seasonal demand
While we strive to meet all estimated delivery times, these situations are outside of our control.
Contact Us
If you have any questions regarding shipping, please contact us.
Misana Studio
Email: contact@misanastudio.com
Website: https://misanastudio.com